Managed IT Services

Sub Categories

At Netlink we are aware that business Information Technology requirements come in various forms depending on what is required at a point in time. In recognizing the challenge, we have broken down our services offerings into modules which can be contracted either individually or in a combined fashion to suite the business requirement.

managed-it

When you engage Netlink to provide services we follow a thorough on-boarding approach to capture all key elements of your environment and present you with a current state assessment to ensure you get the full picture. We will also provide a roadmap with recommendations on how to plan and address any critical issues discovered.

What you get

  • A local service desk available 24×7
  • Unlimited support by a team of support specialists
  • Proactive monitoring
  • Dedicated account management
  • Access to consulting and design services
  • Service reporting
  • Third party contract management
  • Single point of contact

Key benefits

  • Service Level Management
  • Incident Management
  • Problem Management
  • Change Management
  • Access Management

 

Preload