This service is focused entirely on your network and communication systems including WAN, LAN, Wireless, Voice (telephony), ISP services and bandwidth optimisation.
At Netlink, we recognise that networks and telephony usually share the same platform. So we apply a network management management approach to your platform, to ensure that infrastructure integrity is managed and maintained effectively. This approach ensures that we are able to proactively deal with potential issues before they have a critical business impact.
Our highly qualified team is consistently up-to-date with the latest technologies in telephony and network management. We invest significant time in training and certification and we partner with major network and communications industry vendors and leading telecommunications providers.
Our architecture and design professionals can help optimise and scale your platform as required. So you’re not just getting support – you’re getting a customised service.
What you get:
- A local service desk available 24×7
- Proactive network Management
- Network and telephony unlimited support
- Account management
- Service reporting
- Predictable fixed cost
- Access to skilled Network personnel (onsite and offsite)
- Consulting and design services
- Ability to segment your communication and IT services support requirements
Other Managed IT Services
Whether your business is in a growth, consolidation or acquisition phase we understand that each cycle presents unique technical challenges.
We pride ourselves in providing customisable IT solutions that can be rapidly scaled to ensure you are able to achieve your desired outcomes on time and within budget.