Unified Communications

Sub Categories

Welcome to the new age of business communications, eliminating the days where phone-tag, email lag and out-of-office replies dictate an organization’s efficiency. Unified Communications (UC) is the integration of office phones, cell phones, soft phones, email, instant messaging, video telephony, video conferencing, faxing and shared applications. Users can now collaborate in real time without the dependency of being in the same work area, thereby improving production and lowering costs.

Netlink Group’s Unified Communications solutions converges voice, video, and data communications around a shared IP-based infrastructure, which simplifies making calls, sending messages, or joining audio or video conferences. With a wide range of solutions targeting customers of every size with respect to call control, messaging, voice/video gateways, flexible licensing options and integration options, our solutions provide the best value, TCO and ROI.

Unified Communications

With the Cisco Advanced Collaboration Architecture specialization, Netlink Group has innovative expertise in the design and deployment of Cisco Unified Communications platform based solutions and has helped customers take advantage of these solutions to:

  • Improve customer service and enhance customer satisfaction
  • Collaborate anytime and anywhere
  • Optimize decision-making
  • Demonstrate increased productivity

Netlink Group helps customers develop a comprehensive collaboration strategy by analyzing their existing infrastructure and understanding the business objectives. Once the strategy is developed we work on the design, identify the appropriate components from the Cisco portfolio and validate the design to ensure all the requirements and use cases are thoroughly covered. We have developed a solid reputation of delivering highly optimized and effective solutions with limited budgets and tight schedules.

Netlink Group’s UC solutions make it possible to collaborate instantly in a more powerful and secure way. We provide engineering solutions that will optimize voice, video, data and mobility applications to allow prompt decision making and enhance productivity.

Our Offerings Include:

  • Cisco Unified MeetingPlace
  • TelePresence
  • Emergency Responder
  • Cisco Unified CallManager solutions
  • Fax over IP
  • Unified Contact Center Solutions
  • Unified Messaging
  • IP Telephony
  • Unified Personal Communicator
  • Mobile Solutions
  • Multi-Site Deployments
  • Planning, Design, and Implementation